Last Updated: September 01, 2025

Thank you for shopping with L3 Candle Co. We take pride in handcrafting quality candles and want you to feel confident with every purchase. If something isn’t right, this Return & Refund Policy explains your options.

• You may request a return within 14 days of delivery.
   
• To be eligible, items must be unused, in original packaging, and in resellable condition.
   
• Non-returnable items include:
   
  • Custom or personalized candles
     
  • Clearance or sale items
     
  • Gift cards
     

• Once your return is received and inspected, we will notify you by email.
   
• If approved, your refund will be processed to your original payment method within 5–7 business days.
   
• Shipping costs are non-refundable.
   
• Customers are responsible for return shipping unless the item was damaged, defective, or incorrect when received.
   

• If your order arrives damaged or defective, please email us at L3candleco@gmail.com within 7 days of delivery.
   
• Include your order number and photos of the damaged product.
   
• We will arrange for a replacement or refund at no additional cost to you.
   

• Exchanges are available for unused items of equal value.
   
• Contact us within 14 days of delivery to request an exchange.
   
• Exchanges are subject to product availability.
   

If you have questions about this policy or need help with a return, contact us:

📧 Email: L3candleco@gmail.com
📍 Mailing Address: L3 Candle Co, 5001 Edinbrook Terr. #43941, Minneapolis, MN 55443