Last Updated: September 01, 2025

Welcome to L3 Candle Co (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website https://l3candle.com (the “Website”) and any purchase of our products or services (collectively, the “Service”). By using our Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

• You must be at least 18 years old to purchase from us.
   
• By using our Website, you represent that you meet this requirement and agree to comply with these Terms.
   

• All prices are listed in USD and are subject to change without notice.
   
• We accept major credit/debit cards and secure payment methods such as PayPal, Stripe, and Shopify Payments.
   
• Full payment is required at checkout before your order is processed.
   
• We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
   

• Orders are typically processed within 2–5 business days (excluding holidays).
   
• Shipping times vary based on carrier and destination; we are not responsible for delays outside our control.
   
• Risk of loss passes to you once your order has been handed over to the carrier.
   

We want you to love your purchase! Please note:

• Returns must be requested within 14 days of delivery.
   
• Products must be unused, in original packaging, and in resalable condition.
   
• Certain items (e.g., clearance, custom candles, gift cards) are non-refundable.
   
• Refunds will be issued to the original payment method once items are received and inspected.
   
• Shipping costs are non-refundable; return shipping is the customer’s responsibility unless we shipped a defective or incorrect product.
   

For assistance, email us at info@l3candle.com.

• We make every effort to ensure accurate descriptions, pricing, and availability, but errors may occur.
   
• We reserve the right to correct errors or cancel orders if necessary.
   
• Because our candles are handcrafted, slight variations in color, size, or scent may occur.
   

When using our Website, you agree to:

• Provide accurate and up-to-date information.
   
• Not misuse the Website for unlawful purposes (fraud, hacking, etc.).
   
• Use our products safely and responsibly. Candles should never be left unattended while burning.
   

• All content on this Website (logos, images, designs, text, product descriptions) is owned by L3 Candle Co and protected under copyright and trademark laws.
   
• You may not reproduce, distribute, or use our content without prior written permission.
   

• Any promotions, sales, or discount codes are subject to change or termination at any time.
   
• Only one discount may be applied per order unless stated otherwise.
   

To the maximum extent permitted by law:

• Our liability is limited to the purchase price of the products you bought.
   
• We are not liable for indirect, incidental, or consequential damages (loss of profits, data, or goodwill).
   
• Candles and related products involve fire and heat; we are not responsible for damages resulting from misuse, unsafe burning, or failure to follow candle care instructions.
   

You agree to indemnify and hold L3 Candle Co harmless from any claims, damages, or expenses arising from your misuse of our products or violation of these Terms.

We are not responsible for delays or failures caused by events outside our control (natural disasters, supply chain disruptions, strikes, etc.).

These Terms are governed by the laws of the State of Minnesota, United States, without regard to conflict of law principles.

• If you have a concern, please contact us first at info@l3candle.com so we can try to resolve it.
   
• Any disputes that cannot be resolved informally will be handled in the courts of Minnesota, USA.
   

We may update these Terms from time to time. The revised Terms will be posted on this page with a new “Last Updated” date. By continuing to use our website after changes take effect, you agree to be bound by the updated Terms.

If you have questions about these Terms, contact us:

📧 Email: info@l3candle.com
📍 Mailing Address: L3 Candle Co, 5001 Edinbrook Terr. #43941, Minneapolis, MN 55443